Terms & Conditions

1. Introduction

Welcome to Bhumi! These Terms and Conditions govern your use of our website and the purchase of products from Bhumi, which operates out of the Netherlands. By using our website or purchasing our products, you agree to be bound by these terms, so please read them carefully before making any purchases.

2. Products

  • All products sold on our website are subject to availability. While we strive to keep the website up-to-date, items may occasionally sell out, and we reserve the right to change product availability at any time.
  • Bhumi's products are handcrafted, 3D printed, and made-to-order to ensure high quality craftmenship. Due to the nature of our production, some orders may take longer to process.

3. Ordering Process

  • By placing an order, you are offering to buy a product on and subject to these Terms and Conditions.
  • Once an order is placed, you will receive an email confirmation. This does not signify that we have accepted your order. Bhumi reserves the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraud.
  • Orders are processed after payment has been successfully received.

4. Pricing and Payment

  • All prices on our website are in Euros (€) and include Dutch VAT (value-added tax), unless stated otherwise.
  • We accept payments through Shopify Payments, including credit and debit cards, PayPal, and other secure payment methods as indicated at checkout.
  • If applicable, shipping fees will be added at checkout and are determined based on your location.

5. Shipping and Delivery

  • We currently ship worldwide.
  • Delivery times vary depending on your location and the nature of the product. We will provide an estimated delivery window at checkout.
  • Bhumi is not responsible for any customs duties or taxes that may apply to international orders.

6. Returns and Exchanges

  • At Bhumi, we offer a 30-day return policy for all products. If you are not completely satisfied with your purchase, you can return the item within 30 days of receiving it for a full refund or exchange.
  • To initiate a return or exchange, please contact us at emma@bhumiclothing.com within 30 days of receiving your order. The item must be in its original, unused condition and in the original packaging.
  • Please note that customers are responsible for the return shipping costs unless the product is defective or an error was made in processing your order.

7. Lost or Undelivered Shipments

  • Bhumi is not responsible for any products that are lost, delayed, or damaged during shipping. Once your order has been shipped, the responsibility for delivery lies with the carrier. We recommend using a tracked shipping method for added security. If you do not receive your order within the expected delivery window, please contact the shipping carrier directly for assistance. Bhumi cannot be held liable for any issues once the package is in transit.

8. Product Care

  • To maintain the quality and longevity of your Bhumi pieces, please refer to the care instructions provided in the product page on our website for your order. We recommend storing your items in a cool, dry place and avoiding contact with harsh chemicals.
  • For further care tips, feel free to contact us for guidance.

9. Privacy and Data Protection

  • Bhumi respects your privacy and is committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our website, you consent to our Privacy Policy.
  • All transactions are processed through secure payment gateways, and we do not store your payment details.

10. Intellectual Property

  • All content on the Bhumi website, including text, images, logos, and product designs, are the intellectual property of Bhumi and are protected by copyright laws.
  • You may not use, reproduce, or distribute any content from our site without prior written consent from Bhumi.

11. Limitation of Liability

  • Bhumi is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We are not responsible for any loss of data, profit, or business interruption due to your use of our services.

12. Governing Law

  • These Terms and Conditions are governed by Dutch law. Any disputes will be subject to the jurisdiction of the courts in the Netherlands.

13. Amendments to Terms

  • Bhumi reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised date will be updated accordingly.

14. Contact Us

If you have any questions or concerns regarding our Terms and Conditions, please contact us at emma@bhumiclothing.com.